Return: You may return merchandise to us for a refund within 30 days of puchase. We will refund your purchase amount less 15% restocking fee as long as the item includes the original packaging (if applicable) and the product is not used or abused. Shipping charges are non-refundable.
1. You must take care of the goods while they are in your possession and any item for return must be received back in its original shipped condition and original packing. The item must be without damage or use. All original packaging should accompany the return. We cannot accept returns for exchange or refund if such items have been opened from a sealed package. All items will be inspected on their return to our warehouse.
2. That you or your carrier are responsible for any returned goods until they reach our warehouse. Cost of return will be at your expense. We recommend that you use a service that you can track such as UPS, Fed-X or trackable mail.
3. You are responsible for the shipping, packing and insurance back to us for exchanged items, and you will not incur any additional shipping cost to send the replacement back to you.
4. Refunds will be made within 30 calendar days from receipt of goods to our warehouse.
5. Return the goods to the address on the top of your invoice. Please ensure that such goods are either returned to us by this time or notification is made within this timescale to firstname.lastname@example.org with an anticipated return date.
6. Enclose a reason for the return.
7. Any returned goods that we receive which are outside of this Returns Policy will be defined as 'In Dispute'. Such In Dispute items will not be refunded or exchanged.. We are happy to re-ship such In Dispute items back to you at a cost to yourself, otherwise they will be destroyed within 91 calendar days from their receipt back to us.
8. A further invoice will be sent to you for your records showing all amendments including any exchange, refund or In Dispute reason.
[*] "30 days from receipt of delivery" shall be defined as the date your shipment is received by you as indicated by the shipping carrier.